PATROLAXIS / SUPPORT
A clear route to help.
Questions, feedback, or something that isn’t working as expected? Get in touch with PatrolAxis.
For troubleshooting, include your app version, device model, and a short description of the issue. Don’t include sensitive operational information or another person’s location.
Common questions
What’s included in the free app?
The basic map and cross-street information are free. Pro adds navigation, additional maps, squads, CarPlay, Apple Watch, and public-safety layers. See the App Store for current subscription details.
Which devices are supported?
The current listing requires iOS 17.0 or later and watchOS 10.0 or later. CarPlay requires a compatible vehicle or receiver. Cluster and head-up-display directions depend on vehicle support.
Why is some map information unavailable?
Public-safety and roadway information comes from available data sources. Coverage, accuracy, and detail vary by area and provider.
How do I manage an Apple subscription?
On iPhone, open Settings, tap your name, then Subscriptions. Read Apple’s subscription instructions ↗
Where can I read about location and privacy?
Read the published PatrolAxis privacy policy for details about location services and squad features.